AAA Approved Auto Repair Shop

Rocky's Commercial Auto is Proud to be a Part of the AAA Approved Auto Repair Network

Established in 1975, the Approved Auto Repair (AAR) program is AAA's way of helping millions of drivers find reliable repair service. Each year, AAA inspects thousands of repair facilities. AAA has demanding standards for technical competence and customer service. Only one-third of all facilities that apply for AAA certification are approved.

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AAA Membership Benefits

Being a AAA cardholder has its perks, including:

• Free maintenance inspection with any paid service*
• 24-month/24,000-mile parts and labor guarantee**
• 10% discount on auto parts and labor (up to $50***) upon member request on regularly priced parts and labor
• Written estimates
• Quality work at a facility that employs ASE-certified technicians.
• Replaced parts returned to you at your request

*AAA Vehicle Maintenance Inspection is limited to items identified on the AAA Maintenance Inspection form only. Cost of any repairs not included. Most passenger cars and light trucks are eligible. Appointment may be required. Contact the facility in advance for details. Other restrictions may apply. Not valid with any other offer. Valid AAA membership card must be presented at a participating AAA Approved Auto Repair facility at the time of service.

**All repairs are guaranteed by the facility for 24 months or 24,000 miles, whichever occurs first, under normal operating conditions, unless otherwise stated in writing. Other restrictions may apply. See facility for details.

***AAA Members receive a 10% discount off regularly-priced parts and labor. Cannot be combined with other offers or discounts. Parts and labor discount cannot exceed $50. Valid AAA membership card must be presented at the time of service.

High Quality Automotive Service Facilities

As part of the AAA network of certified auto repair shops, we meet all AAA standards:

• Perform continued maintenance on all equipment needed to provide full automotive service
• Feature a customer satisfaction rating of at least 90% and have been in business for at least one year
• Provide our customers with a clean, safe, and comfortable waiting area
• Have a formal training system in place that keeps all employees up-to-date on automotive advances
• Employ service reception personnel who demonstrate competence in talking about service and repairs
• Agree to undergo ongoing visits every 60 to 90 days throughout the year
• Agree to mediation and/or arbitration by AAA in the event of a dispute. AAA's resolution decision is binding upon the business, but is not on you.

If you have any questions about our automotive service center or AAA member benefits, give your nearest location a call. We're happy to assist drivers across Burbank, CA, Glendale, CA, Pasadena, CA, The Valleys, and surrounding areas with automotive repairs that restore vehicle performance for continued, reliable transportation. Talk with us today.

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